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December 9, 2017

5 Keys to Disaster Recovery Planning

Backups - Disaster Recovery Plan

According to “IT Pulse” when IT Systems fail, and employees are unable to access their files, 552 employee work-hours are lost annually. That is more than a quarter of the year for a single employee of a typical small business! So how is your Disaster Recovery Plan?

How do you define a DISASTER?
Disaster doesn’t always mean the catastrophic event’s that most people think of like Hurricanes and floods. It could mean a building fire that renders your computers/servers unusable or even just a sudden power outage that damages your equipment.
In IT we consider a “Disaster” for the purpose of Disaster Recovery Planning as any of the following;
• Hurricanesfire
• Floods
• Power Outages
• Tornadoes
• Theft
• Fires
• Ransomware
• Mechanical failure
• Malicious deletion

Understand the implications for your business.
Conduct a business impact analysis(BIA) to uncover how much a potential disaster, Large or small, could impact your bottom line. What are the possible events? Quantify the potential impact on your business like lost sales, employee labour during down time, etc.

Keep Employees safe and informed.
We all know the most valuable assets in a business are your employees. Make sure you have all your employees contact information for their home, cell phones and even email addresses.
Create a disaster recovery communication plan for employees including how you’ll reach them in an emergency and determine at what point do you reach out to let them know what’s going on.

Keep your customers Engaged and Informed.
How you engage with customers during your downtime will have a lasting impact on future business. Reassuring customers that their data is safe and that you’ll be back up and running in short order is important for maintaining that trust relationship that you’ve worked so hard to build with them.
Make sure you have a plan for how your customers will reach you during your down time and know ahead of time what you’re going to tell them.

Ensure Continuity of Operations.
Can you run your business when your systems are down? How are you planning to reduce downtime? With a proper DR plan and the right products in place for your business, down time can be reduced to seconds instead of days or even weeks.

After reading this guide, how does your company fair? Do you have a proper plan? Give us a call for a free assessment so we can show you how we can reduce your downtime.